Battery Door Open Error Message
Getting the error battery door opened. I tried closing the battery lid with clicking sound more than 10 times and even tried resetting for 5 times. No use still showing the same error. How to stop these messages or get it to recognize the door is closed?
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19-05-2020 01:35:02
Responses (108)
- U
Same error. Brand new camera. Started happening as soon as it was installed.
•1
13-12-2021 03:47:08
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- A
Unfortunately based on what I've read all over reddit and of course here, it's been an issue that has been ignored and as of recent has annoyed me enough to create an account to let fellow ring members know that this "bug" will probably not be address on this specific spotlight version. so if you don't mind clicking on the x button every time when you open the app and if you don't mind charging every week because you didn't buy a solar panel on yours "I didn't" so draining battery is a chore. then keep the spotlight camera as I unfortunately have. if not return it get a better one and save the headache of wondering if there is a solution or keep getting the copying and pasting of the same "fix" that everyone has tried at least once. -Sincerely your annoyed neighbor.
•3
13-12-2021 08:02:43
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- R
Couldn't agree more with the above. This has happened twice now on my Spotlight camera and both times I had to reboot and reconnect to WIFI to fix the issue. So basically that means every time I have to recharge my battery, I have to also reset my WIFI settings for Ring and go through a 10-15 minute firmware update, which is less than ideal.
•0
22-12-2021 09:58:39
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- U
Same issue, purchased brand new and getting the error even though the battery door is closed. The error pops up when I click the settings icon while on the Dashboard on the ring app. The camera seems to be working fine, it senses motion and the light turns on, etc. It just keeps showing me this alert/error message which is a bit annoying. Please fix with an update or something. Just to clarify. Did you all screw on the “protective screw” on the back after clicking on the camera to it’s base? I didn’t, maybe that could be a cause for the error??
•0
27-12-2021 10:51:08
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samiamhere
Same error for me....tried everything on the thread multiple times.
1
13-12-2021 04:29:49
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