Battery doesn’t charge

I have a spotlight cam with two batteries. I took them out to charge and when I plugged them in I got the green light and the yellow light. The yellow light eventually went away and then I put them back in the camera. But, when I do that, I get the low battery light, and if I plug them in, the cycle starts again. Are these batteries defective?

Hey @Goodmaj, how long do you charge the batteries for? Normally, the batteries need an 8 hour charge, so if you’ve charged them this long and you are still getting not a full charge, please reach out to our support team here.