Battery charge not holding

No matter how long i charge my Ring, it shows low battery and I have to charge it more often…Does this mean that my Ring is done? I have had it for about 3 yrs.

Hey @Pdavidn. If your Ring Video Doorbell is not holding a charge like it should, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.