Is this customer service ?
Hi @Msarter2000! You’ve actually reached the Ring Community, which is a peer to peer to forum where neighbors can share their experience, ideas, and advice. If you do have a question, both neighbors and team members are available and happy to assist here. Keep in mind this is a public Community, and all can see what is posted.
I recommend checking out our Community Guidelines for tips and best practices on using the Community. If you are in need of more in-depth account support, Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
Welcome to the Community!