Automatic live view not displaying

My ring doorbell 4 automatically display live view on on my echo show and announce notifications but when comes down to the 2nd echo show I only get notifications announcements and no automatic live view will not display. This is ticking me off! Info and device names below 👇 Ring doorbell 4 (I do have ring subscription)(is not hardwired and it runs off battery pack)Echo show 8 2nd generation 2021 (automatic live view works and announcement work. Login in Amazon account and login in my mom ring account with the ring subscription) Echo show 5 (gives me the announcement but it will not automatically display live view.) (login under my mom Amazon account and info her ring account as well.)