Please implement the proper integration with August locks, that you have already promised to have, over a year ago. I can’t believe that putting this in the “Feature Request Board” New Ideas makes any sense since its a feature you claimed to be already working on…but in any case, there it is.
Several people have been requesting this integration for many many months (even though it was promised more than 15 months ago) in other categories in the Community. It would be nice to know the status of this integration. At this point, Ring customers are owed at least the courtesy of a response. Thank you.
Nobody from Ring is paying any attention to this stuff
Sad but true. Ring customers have been begging for this feature since it was promised long ago. No response on a timeline or even whether it is under consideration. Sad.
Rings ground level support is about as bad I have ever seen. I like the products, but the service and engagement is laughable.
Where is the support? This is badly needed and was expected a long time ago.
As support for august smart lock pro please
Much like their promise to bring HomeKit support. That was the main reason I chose Ring over the competition years ago and now obviously it’ll probably never come since they were purchased by Amazon. That probably also explains issues with customer service which they used to be fantastic with.