Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

M
Arm system with front door still open, don't require bypass
modes
alarm
app-request

Currently if my entry/exit (front door) is open when I try to arm my alarm, it asks me to bypass the sensor. I must pull the door closed, start the arming from the keypad and then open the door and leave. This is daft. I should be able to have the door open the whole time and still be able to start the arming countdown. I have never known an alarm that does not allow this.

10642

0

123

23-09-2020 08:07:21

Responses (104)

  • A

    I can't believe this is a thing. The system should be armed given the state of sensors at the end of the countdown, rather than before. As long as the exit door is closed within the Exit Delay… it should be on and monitored and the system fully set. I've never encountered an alarm system that behaves in this way and should be 2 minutes work to implement, Shirley.

    1

    18-06-2021 13:10:17

    • S

      It is ridiculous that there isn’t a way to open the door to let a pet in or out while the system is armed. Please add a feature that will allow me to push a button on the keypad or directly on the contact sensor and be able to open the door without having to disarm and then re-arm the alarm. Something like a 30 second bypass would be sufficient.

      0

      28-06-2021 07:09:29

      • A

        My old Comfort system had a really great feature for this.You would press the exit button, and the alarm would not be set until the entry door had been closed.i.e. if it was closed, you had to open it and then close it. If it was already open you had to close it.If you did neither and the door remained closed, the alarm would not set, as it knew you had not exited.Of course this option is only for exiting whilst inside the house. Setting with the App should just arm.And in any event, the final door(s) must not be bypassed.

        0

        04-07-2021 14:44:50

        • C

          ADT is set up the same way: "If a protected door or window with a sensor is open, you will not be able to arm the system until the door or window is closed or the zone is bypassed." at: https://www.adt.com/help/faq/troubleshooting/door-window-sensor-work

          0

          10-07-2021 01:34:13

          • G

            I’ve just installed my new Ring Alarm system today. Once I got used to how it works, I was very happy with it until I found that I couldn’t sent the alarm with the front door open. My wife often goes out to the car first and I follow and set the alarm. It was annoying to having to close the door after she left just so I could set the alarm.

            1

            13-07-2021 19:18:23

            Didn't find an answer ?

            Log in or create your Ring account to post a question and join in the on the conversation.

            Most Helpful Members