Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
M
Arm system with front door still open, don't require bypass
modes
alarm
app-request

Currently if my entry/exit (front door) is open when I try to arm my alarm, it asks me to bypass the sensor. I must pull the door closed, start the arming from the keypad and then open the door and leave. This is daft. I should be able to have the door open the whole time and still be able to start the arming countdown. I have never known an alarm that does not allow this.

10626

0

123

23-09-2020 08:07:21

Responses (104)

  • P

    +1 Totally agree with this request. Allow us to have the Main Door open when we ARM the system! As long as that door is closed within the Exit Delay.. it should be on and monitored and the system fully set. Don't see why this can't be added easily and we really need this!

    0

    08-05-2021 03:58:58

    • I

      Agree to this feature request (that is standard on the most basic of other alarm systems). It’s also not the most difficult thing for to code; even give the end user the toggle this feature on/off if there’s a fear of upsetting any existing users who prefer the current odd setup.

      1

      08-05-2021 09:42:40

      • B

        I was impressed by the easy installation of the Ring system so I thought I’d be set for a while. Now I’m honestly considering returning it to the shop after finding out that this simple missing feature is actually making my family members setting the alarm while bypassing the main door sensor all the time. How this works is against all logic. I don’t get why you’d risk losing more clients even when this was adressed months ago.

        0

        16-05-2021 05:47:06

        • M

          Might best best if we all return our Ring Alarm systems as this missing essential feature is actually a fault in the system design

          1

          28-05-2021 03:01:58

          • L

            We really need this feature!! my previous system had it

            1

            05-06-2021 10:03:09

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