Hi all, like many of you I have been patiently waiting for the Homekit integration that was promised years ago. I purchased 4 pro doorbells on the basis that the integration was ‘in progress’, but as we all know that has not happened. I raised a claim against Ring 2 years ago and was promised that if the integration was not in place within 2 years (which expired in 2021) Ring would honour a refund. My repeated communications since have remained unanswered. I have now decided to take Ring (Amazon) to the small claims court to pursue the promised refund.
Does anyone have a copy of the article when Ring announced the integration back in 2016/2017? I have a copy somewhere but cant lay my hands on it and need it for the small claims paperwork. . Many thanks, Gary
As a result of Ring (Amazon) not fulfilling their promise to deliver full HomeKit integration, I have cancelled my account and replaced my Ring device with a Logitech Circle View doorbell which is fully integrated with HomeKit.
Goodby Ring! After 5 years of waiting, you have lost me as a customer forever. That is the consequence of not meeting a promise.