How many of you are also getting constant annoying emails reminding you to subscribe when you are already a subscriber?
I am getting it every single day. Very annoying. Even though I have been a subscriber for almost a year.
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Sorry to hear about this experience, @MoonDragn! There are various reasons as to why an email might be received in regards to your Protect subscription. You may notice subscription confirmation, reminders, unsuccessful payment/ renew notifications, or even promotions. Of course, these will likely not be daily or excessive by any means. Please ensure there is not another location or an old Ring device that still might be connected or attached to your Ring account. Keep in mind, month to month subscriptions could certainly result in more reminders/ confirmations due to the pay frequency.
If this concern persists, our support team will be happy to take a closer look for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.