Android App keeps logging me out
Is anyone else having an issue with the Android app logging them out constantly? Android Version: 14 Ring app: 3.64.0
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10-10-2023 05:48:36
Responses (30)
- U
Pixel 5 Android 14 Latest version of Ring app Won't stay logged in for more than an hour (if I'm lucky)
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27-10-2023 04:01:27
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- U
Yes, I'm also having those same issues. I did what @Justin_Ring requested and started a chat with Ring Support. After spending 15 minutes of my life providing a link to this thread and explaining that I'm not automatically clearing my app settings, cache, or using a VPN, they told me to instead call their support number for technical support. This is ridiculous, and a good way to get me to replace Ring hardware with better stuff.
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28-10-2023 12:19:38
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- U
I'm having the exact same issue. I constantly have to log back in, multiple times a day, not getting any doorbell alerts. Pixel 5a, Android 14, ring app 3.64.0
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29-10-2023 05:15:30
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- U
I am having the same problems and feel the same way as previous authors. In an emergency, the current requirement to repeatedly login in is very, very dangerous. It goes beyond inconvenience. Calling the support number is pointless. The techs simply do not know how to manage this issue (which so many people are having). Is Ring unable to accommodate the number of server connections it has? This should be an always on service unless the user specifically requests otherwise. Further, 2 step verification should also be a user option, not a requirement. My software is up to date. I am unaware of any setting that would log me off. Please help.
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29-10-2023 09:30:29
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BH
My ring app logs me out multiple times a day. My phone is an android and the ring app is the latest version. This makes the product pretty pointless as I do not realise I have been logged out, and as I am recieving no notifications I assume there is no activity at my door when in fact there has been. Please can you help me with this?
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27-10-2023 08:01:46
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