Amazon review

Ring Video doorbell 3 plus

Totally peeved off with the unreliability of this camera, just so intermittent…

Read instructions drilled holes in brickwork (loved the small spirit level) and fixed it to wall, and charged the battery up the day before and plugged it in, only fiddly bit was getting the locking screw in which I think I managed to cross thread, but you get two of them and boy are they small, I placed some white cloth below where the camera was fixed as if I had dropped the screw it would have been lost forever in the garden earth.

Fired up the app, got good wi-fi, good image set it up with the basic motion zones and it seems to work fine, does not pick up people walking past on the pavement or cars going past (it did register a big HGV) but we hardly get any on those go past.
The zones are set up and only cover our footpath on our property and the pre-roll works fine, so far very happy with it, been on for 8 days as I write this and battery is at 92% so that’s 1% a day!!

I have since bought the standard ring chime (not pro) and reviewed elsewhere as bought direct from Ring, so far so good a Solar panel might be next… (our door faces South)

I’ve not had chance to test the audio yet but hopefully I will be able to try that at some stage.

Package has everything in it, drill bit, screwdriver etc even plates for changing the angle of the camera slightly… just hope its waterproof as just took a photo and its pouring down but under a canopy (see image)

Edit: Dec 17th 2020 ok so the ring sort of works, it has missed events like to day the postman pulled up (it recorded his van) but never showed him approaching the door… and actually trying to watch a ‘live’ event is really rather hopeless just times out and will not connect, you get “activating device…” on screen then live view ended message and “reconnect” option which never connects… my RSSI shows anything between -48 to -54, I even bought a plug in wi-fi extender and that gives me those figures but its all hit and miss, I personally think that’s it the camera’s wi-fi as run all the suggested tests and everything else works in the house apart from this Ring Camera just so unreliable… I was going to try the EXPENSIVE over the top price of the Chime Pro but feel I will be wasting more money… so stuck with it now… uploaded a few more photos with the angle bit and solar charger added…

Edit: 30Jan 2021 ok so had this now just over three months, still shows black screens on the odd video when you play them back, continually picks up movement when somebody walks pass and the street light opposite casts there shadow on our path, RSSI -49 to -51 and you still cannot connect to get a live view, I’ve actually dropped this down to two stars because of the unreliability of this camera its as if it goes to sleep and sometimes will wake after three attempts of trying to get live view other times 5 attempts and simply refuses to connect…

Hi @tomcatuk. Thanks for sharing your feedback with the Community. Your safety is a top priority so it’s important for your Doorbell to be reliable. For the black video concerns that you’re experiencing, a good place to start is our Help Center Article here, which goes over various potential solutions to this concern. Additionally, it may be a good idea to contact our support team so they can pull up your account and take a deeper look in order to find a resolution. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.