Amazon Echo show 5 Announcements

Hello. I am wondering if someone has the same issue of not receiving announcments when someone is at my door or door bell press through Ring doorbell video 2. All the settings has been turned on and the skills is linked as well. We are able to ask alexa to view our front door. But not receive any announcements.

I’ve had the same issue lately. I can view the doorbell by asking Alexa but for some reason when someone rings the bell it won’t share the announcement. All my settings are correct as well. It’s a bit annoying.