No matter what i do, in the Alexa app my ring control unit, door/window switches, and water sensors all say unresponsive. But they all work correctly (with Alexa and without). Ive removed them all and re-added them, removed and re-added the Ring skill, etc. this started fairly recently.
Hi @aaciii. Thank you for trying those troubleshooting steps to try and resolve your concern. The order in which these steps are done can make a difference. Follow these steps:
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Disable the Ring Skill in the Alexa app.
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Remove the Ring devices from the Alexa app.
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Uninstall the Alexa app and reboot your phone.
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Install the Alexa app, add the Ring Skill, and discover your Ring devices.
This Help Center article will provide directions on how to do some of the steps I have mentioned. Let me know if the steps in this order helped fix your concern. Thank you.