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ScottB2

All lights offline

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I have 6 solar powered path lights and 5 ring direct powered floodlights. In addition I have 2 direct connect security cameras and a solar powered Ring doorbell. All of the lights are showing offline. I have checked the breaker box and no circuits are thrown. The ring bridge is online and the security csmeras and doorbell all work. Nothing has changed on the network either. I am at a loss.

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13-07-2023 03:17:35

Responses (2)

J
Justin_Ring
Hi @ScottB2. I recommend power cycling your Ring Bridge by unplugging it from power for a few seconds and plugging it back in to see if your Smart Lights come back online. If you have tried this step and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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14-07-2023 08:51:08
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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13-08-2023 08:51:13
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