Amazon Alexa + Ring
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Alexa Skill Doesn't Honor Motion Schedule
Relatively new Ring Video Doorbell Pro owner here. Also relatively new Amazon Echo Dot owner. In order to avoid sunrise motion sensor alerts, and early garbage trucks alerts, we set up a Motion Schedule to disable motion alerts in the Ring app. This works fine for the Ring App. However, the Alexa Skill for Ring which we installed does NOT honor that schedule. We have "Motion Announcement" enabled inside the Alexa Skill, but our intent would be it would only do that when the Motion Schedule in the Ring App is not set to disable motion sensing. That's not happening. The Alexa Skill does motion announcement on our Echo Dot whether the Motion Schedule is in effect or not on the Ring App. Does anyone know any way around this? I can't find any way to schedule turning off the Ring Skill or Motion Announcement inside the Alexa app.
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16-05-2019 16:01:49
Responses (8)
- M
Tried this. It doesnt work. This doesnt work since the Alexa devices dont work with this suggested work around. Ring needs to improve this Alexa skill so that we can turn off motion notification during certain hours of the day for those of us with pets. Alexa will sound off motion where our other devices you can set a schedule.
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10-11-2019 18:44:14
- S
I feel like the workarounds presented here aren't sufficient. The problem is bigger. The echos should also be honoring the motion snooze. I like to snooze the motion when I'm going to be in the driveway and I know someone is taking a nap in the house. The chime and the Ring app don't alert but the echos still announce the motion.
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15-10-2019 17:02:17
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DI found this forum looking for solution to this same problem. I was heavily invested in Echo 6 devices in a 4 story house. I added a full Ring alarm system and Doorbell solely based on the integration ability with Echo...only to find that motion alerts are terrorizing my family. I kept telling them "just snooze the doorbell" with your phone app...only to discover that Alexa doesn't care about Ring's snooze settings. When I contacted Ring support, I was told I would need to configure each Echo device motion alert separately...which I've spent 4 hours pouring through internet posts and Ring/Alexa apps and still haven't figured out how to configure each Echo device to either turn off or snooze Ring Doorbell 2 motion alerts.Now that Amazon owns Ring: CAN YOU PLEASE FIX THIS? JUST MAKE THE SNOOZE SETTING GLOBAL TO INCLUDE ECHO DEVICES WOULD BE HUGE
•8
18-11-2019 15:16:26
- J
I am able to put my ring camera on a schedule in the Alexa app. In the Ring app I have motion detection on and motion alerts off. In the Alexa app I have motion announcements off. In the Alexa app I have a routine called Barn detects motion. In that routine I have it active between 6 a.m. and 10 p.m. if the camera detects motion between 6 a.m. and 10 p.m. it will automatically show on my Echo Show 8 and the only thing she says is okay. During that time my ring camera blinks a blue light. During the night when my camera detects motion it just shows a solid blue light and no notifications. For testing purposes the Echo Show 8 has to be at the home screen and the Alexa app cannot be running on your phone. Also creating a routine called go to home is handy to get your Echo Show 8 back to the home screen. If you want a notification on another device you have to create another routine for that device.
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05-01-2021 21:25:41
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- M
I don’t see how creating an Alexa Routine is a solution because it doesn’t prevent Alexa devices from announcing motion alerts when motion detection is snoozed or when geofence or smart alerts are active. Basically if the app doesn’t show an alert, the Alexa skill shouldn’t either. Ring is an Amazon company. If Amazon can’t get it’s own devices to work properly with its other devices something is very wrong.
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18-07-2021 19:10:50
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- M
How can this not be solved after over a year and a half? Wonder if Google Home has the same issue?? I own about 14 Alexa devices, from Echo through Echo studio and everything in between. About to chuck them all because this is really a problem and it would appear if it hasn’t been fixed after this long they just don’t care.
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31-05-2022 01:25:55
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crvanvoo
SOLVED:Solution found by user abqnm666 on reddit."In the Ring camera skill, turn off the notifications for Motion alerts, but don't disable the skill. Next, go to Routines in the left side menu of the Alexa app.Create a routine by tapping Devices and then (name of Ring device), then "Motion" as the trigger, and for the action, choose Messaging \> Announcement, and tell it what you want Alexa to say. You can be creative or just have it say the same things as the notification in the skill does, like "there is motion in the garden."Then choose which Echo devices to alert on.Then set the times/days you want it to alert during, and if you want it to suppress repeat notifications for any period of time. Save the routine and you've got a schedule for notifications."
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17-09-2019 01:15:16
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