Amazon Alexa + Ring
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Alexa routine works but not the actual motion
Hello. All of a sudden my Ring cameras don't work with Hue to turn my lights on when the Ring Doorbell cam picks up motion. The routine works on Alexa though. I also get a notification that someone is at front door from the Ring app so that works as expected. Anyone else having the same issue?
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05-12-2023 00:22:56
Responses (2)
- C
Hi @user69809. Your Ring devices and Hue devices are not directly integrated, they are only connected through the Alexa integration. In your initial post, you mention that the motion notification comes through from the Ring app normally, indicating that your Ring Cameras are working as intended. Thi
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08-12-2023 18:41:54
LHi, I’m having the exact same issue - I contacted Amazon & Ring and they both point the finger at each other. I’ve updated the app, deleted, recreated, changed bulbs etc. Still no joy I even tried the garden camera with motion to see if it would bring the lounge light on and it does not it see
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23-01-2024 15:39:25
CHi @Lynx7. It’s important that both the Ring app and the Alexa app are updated, as the Alexa app is what is controlling the Alexa Routines. If your Ring devices work properly on their own, that does point to the issue being within Alexa. You’re welcome to share a screenshot of what your Alexa Routin
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24-01-2024 18:06:15
- J
Hi @Lynx7. I am happy to chime in. A Ring Bridge will not work with third-party smart lights. The Bridge will only work with Ring Smart Lights. As Caitlyn mentioned, if your Ring devices are working correctly and just the lights are not turning on with the routine, then it is something to be looked into by Alexa support, or it might also be a limitation issue with the smart lights you have.
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07-02-2024 17:48:35
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UIf that’s the case, it’s ridiculous. I was able to have lights in my house turn on automatically when a door was opened tripping my ring door sensor up until a couple of months ago and then it all of a sudden stopped working. If this is no longer something that is possible, I’ll personally be going
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08-09-2024 01:05:20
CHi @user_e2b055. The Ring Bridge is compatible with Ring Smart Lighting devices. If you have smart lights from a different brand, and they are compatible with Amazon Alexa, you may be able to set up a Routine in the Alexa app. Make sure your Alexa app is updated to ensure you have access to the late
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09-09-2024 17:10:34
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Tom_Ring
Hi @user69809. You can find information about your Alexa routine [here](https://support.ring.com/hc/en-us/articles/360031606811-Creating-a-Routine-with-Alexa-and-your-Ring-Device-). I suggest revising your routine and seeing if that helps.
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06-12-2023 18:25:43
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