I'm facing the same problem too, no solution yet. I will keep watching this thread.

Hi neighbors. If you find that your Ring and Alexa integration is not working, I'd recommend trying the troubleshooting steps listed [here](https://support.ring.com/hc/en-us/articles/360050373832-What-to-do-if-your-Ring-and-Alexa-Features-Stopped-Working-). Unlearning and relearning the Ring Skill in the Alexa app will usually resolve any issues you're experiencing. I would also suggest deleting your [Routine](https://support.ring.com/hc/en-us/articles/360031606811-Creating-a-Routine-with-Alexa-and-your-Ring-Device-) and creating a new one. If these troubleshooting steps don't work, I'd first suggest checking [Alexa's Help Center](https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230) for additional support. You can also give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

Same for me. I have a Ring Spotlight Cam Wired. From the Ring app, I can see the event is tagged as “Person Detected”, however, the routine defined in Alexa app is not triggered (checking routing activity history shows no activity for the same time).

Same issue here, I changed to motion sensor to get my lights turned on but not working with person detection

Has this issue been address? I followed all the steps and cant get the person detected feature on a Ring Camera to successfully trigger an alexa routine. I have Alexa routines set up so that when the cameras detects a person, it is suppose to trigger associated smart light switches to turn. All the cameras and lights work independently and can be controlled by alexa and the lights are used for other routines connected to Ring (e.g. turn on when there is an associated door sensor opened OR if set up to be triggered by motion detection)…its seems very specific to the person detection feature and not a user or integration issue between Ring/Alexa. For context too, the ring camera does show “person detected” when I view the camera in the ring app and the alexa app routine activity is showing that a “person was detected” routine was triggered, but the actions in the trigger did not actually take place. So the person detection is taking place, but It seems to be an issue where alexa is not actually doing the action but is able to document all the triggers occurring. Given it takes a little time for Ring to actually process the motion as a smart alert to categorize if a person was detected vs just generic motion, is that delay in processing time actually cause the alexa to not actually trigger the event like its suppose to? Given there may be a time delay just wondering if that is causing the issue. Note this is occuring on both the Ring Spotlight Cam Wired Plus and my Doorbell the Battery Door Bell Plus