Alexa routine when person detected on ring camera notworking

I have an alexa routine that turns on patio smart lights when a person is detected on ring doorbell. The routine was created few months back and worked fine. I have noticed that it stopped working around a week ago. I hace few more routines with scheduled time triggers and they stopped working too. Some of my routines work and some dont. Any idea?

I’m facing the same problem too, no solution yet. I will keep watching this thread.

Hi neighbors. If you find that your Ring and Alexa integration is not working, I’d recommend trying the troubleshooting steps listed here. Unlearning and relearning the Ring Skill in the Alexa app will usually resolve any issues you’re experiencing. I would also suggest deleting your Routine and creating a new one.

If these troubleshooting steps don’t work, I’d first suggest checking Alexa’s Help Center for additional support. You can also give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

Same for me. I have a Ring Spotlight Cam Wired.

From the Ring app, I can see the event is tagged as “Person Detected”, however, the routine defined in Alexa app is not triggered (checking routing activity history shows no activity for the same time).