Amazon Alexa + Ring
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Alexa routine not triggering when contact sensor status change
Hi All,I can't get my Contact Sensor routine to trigger.Simple routine When Contact Sensor Open -> Echo Dot say "Front Door Open" -> All The TimeI have deleted and made the routine over and unplugged the echo dot and it never triggers. If I manually trigger the routine the echo dot says what I want and if I look in the Alexa app and open and close the door I can confirm the status changes live and accurately in the Alexa app. I have the Ring status set to Home and disarmed.Thanks!
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04-02-2022 15:26:00
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Caitlyn_Ring
Hi @81b0ebef4f59a0a8f52be43b09c411. Have you tried resetting the Echo Dot at all yet? If you haven't, I'd suggest giving this try. I found these steps on the Amazon help center [here](https://www.amazon.com/gp/help/customer/display.html?nodeId=GG9C29YKRS469696), which should help you reset your Echo Dot. From there you can relearn the Ring skill in the Alexa App and [set up the routine](https://support.ring.com/hc/en-us/articles/360031606811-Creating-a-Routine-with-Alexa-and-your-Ring-Device-) again. Let me know if that helps! :)
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07-02-2022 20:34:44
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