Amazon Alexa + Ring
Browse posts, comment, and join in the discussion about how Ring works with Alexa-enabled Echo devices.
U
Alexa (echo show 5) doesn’t give a live feed when ring doorbell (2nd gen) is pressed
battery-video-doorbell
troubleshooting
hardwired-battery-video-doorbell
amazon-alexa
I have tried to disable and enable Alexa skills for many times. I have enable the press notification in Ring app. I make sure that the device of notification has been set to Echo show 5. I even tried to reset both echo show 5 and ring doorbell. All these steps above could not solve my problem! I knew many people got the same problem with me. What can I do? Thank you!
686 •
0 •
1 •
06-12-2023 10:53:14
Responses (1)
U
Both Ring App and Alexa App are found to be update. Both doorbell press and motion announcements are toggled on in the Ring App. However, the problem still exists. What can I further go?
0
14-12-2023 08:46:28
C
@user70105 You would need to reach out to Amazon Alexa’s support team for further assistance. Since the Doorbell is working properly, the issue appears to be related to something on the Alexa side.
1
15-12-2023 07:03:11
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
0
08-12-2023 07:36:49
•