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M
Alexa ask Vocal Code even if not enabled
intercom
amazon-alexa

As stated in subject, I've successfully setup my Ring Intercom about 3 weeks ago. I've successfully connected Echo Dot with Alexa Skill and I can unlock my front gate. Last 3 days, all of a sudden, when I ask Alexa to unlock she asks me my Vocal Code. Here's my try until now: - Setup Vocal Code, ask Alexa, answer to Vocal Code and successfully unlocked my gate - Enable/Disable Vocal Code, Alexa keep asking for it - Uninstall Alexa Skill and re-install None of this, apart from setting Vocal Code, make Alexa working as before. Thanks for any hint

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03-07-2023 08:05:02

Responses (3)

  • S

    Hi @Marcodika. Welcome to the Ring Community! We'd be happy to take a closer look at this with you. Could you let us know which brand and model of Intercom it is you're using? We look forward to hearing back from you.

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    06-07-2023 07:07:04

    • M

      Hi Sam, thanks for answering and for the warm welcome! My intercom is a Elvox 7100 (black if this is relevant).

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      07-07-2023 05:34:06

      • M

        Rebooting my home router seems to solve. Now it's back working as it should.

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        09-07-2023 03:52:31

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