M
Alexa ask Vocal Code even if not enabled
intercom
amazon-alexa
As stated in subject, I've successfully setup my Ring Intercom about 3 weeks ago. I've successfully connected Echo Dot with Alexa Skill and I can unlock my front gate. Last 3 days, all of a sudden, when I ask Alexa to unlock she asks me my Vocal Code. Here's my try until now: - Setup Vocal Code, ask Alexa, answer to Vocal Code and successfully unlocked my gate - Enable/Disable Vocal Code, Alexa keep asking for it - Uninstall Alexa Skill and re-install None of this, apart from setting Vocal Code, make Alexa working as before. Thanks for any hint
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03-07-2023 08:05:02
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Sam_Ring
Hi @Marcodika. Welcome to the Ring Community! We'd be happy to take a closer look at this with you. Could you let us know which brand and model of Intercom it is you're using? We look forward to hearing back from you.
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06-07-2023 07:07:04
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