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Ring Alarm

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Alarm Community Articles

**How It Works** * [How It Works: Base Station Battery Life](https://community.ring.com/t/how-it-works-base-station-battery-life/147#M68) * [How it Works: Alarm Keypad (1st Gen) Lights in Detail](https://community.ring.com/t/how-it-works-alarm-keypad-1st-gen-lights-in-detail/289#M213) * [How it Works: Alarm Permit Basics](https://community.ring.com/t/how-it-works-alarm-permit-basics/372#M326) **Device Tips** * [Set Up Tips: Alarm Motion Detector (1st Gen)](https://community.ring.com/t/set-up-tips-alarm-motion-detector-1st-gen/56) * [How to: Switch Alarm to Self Monitoring](https://community.ring.com/t/how-to-switch-alarm-to-self-monitoring/183#M100) * [Device Tips: Alarm Contact Sensor Placement and Install](https://community.ring.com/t/device-tips-alarm-contact-sensor-placement-and-install/278#M205) * [Device Tips: Base Station Battery Life](https://community.ring.com/t/device-tips-base-station-battery-life/353#M277) **Good To Know** * [Protect Plus Plan with Ring Alarm](https://community.ring.com/t/protect-plus-plan-with-ring-alarm/91#M34) * [Alarm Keypad (1st Gen) Lights and Buttons Explained ](https://community.ring.com/t/how-it-works-alarm-keypad-1st-gen-lights-and-buttons-explained/68#M26) * [Can I use Ring Alarm devices outside?](https://community.ring.com/t/can-i-use-ring-alarm-devices-outside/84#M31) * [Can I Install a Ring Alarm Contact Sensor on a Casement Window?](https://community.ring.com/t/can-i-install-a-ring-alarm-contact-sensor-on-a-casement-window/9161) **Updates** * [Product Update: Alarm 4/3/19](https://community.ring.com/t/product-update-alarm-4-3-19/89) * [Ring Alarm Feature Update 8/13/19](https://community.ring.com/t/ring-alarm-feature-update-8-13-19/406#M369) * [Ring Alarm Duress Code is Now Available](https://community.ring.com/t/ring-alarm-duress-code-is-now-available/468#M417) * [Ring Alarm Feature Update 11/6/19](https://community.ring.com/t/ring-alarm-feature-update-11-6-19/1056#M865) * [Ring Alarm Feature Update 11/25/19](https://community.ring.com/t/ring-alarm-feature-update-11-25-19/1444#M1100) * [Ring Alarm Feature Update 1/6/20](https://community.ring.com/t/ring-alarm-feature-update-1-6-20/2824) * [Ring Alarm Feature Update 3/30/20](https://community.ring.com/t/ring-alarm-feature-update-3-30-20/4655#M3055) * [Ring Alarm Feature Update 4/21/20](https://community.ring.com/t/ring-alarm-feature-update-4-21-20/5551) * [Ring Alarm Feature Update: Flood and Freeze Sensor 5/9/2020](https://community.ring.com/t/ring-alarm-feature-update-flood-and-freeze-sensor-5-9-2020/6493#M3567) * [Ring Alarm Feature Update 7/9/2020 ](https://community.ring.com/t/ring-alarm-feature-update-7-9-2020/10482) * [Ring Alarm Feature Update 8/12/202](https://community.ring.com/t/ring-alarm-feature-update-8-12-2020/11893#M410) * [Ring Alarm Feature Update 8/31/2020 ](https://community.ring.com/t/ring-alarm-feature-update-8-31-2020/12616) * [Ring Alarm Feature Update 9/10/2020 ](https://community.ring.com/t/ring-alarm-feature-update-9-10-2020/13080)

6969

0

3

20-03-2020 04:27:39

Responses (2)

  • N

    Thank you for these articles. They are very helpful. Would you be able to update your article on Motion Detectors to both characterize as well as highlight differences between Gen 1 and Gen 2 motion detectors? My experience with the Gen 2 motion detector is that its sensitivity is low - (relative to my existing legacy motion detectors) - both distance from the sensor (~12 ft or so) and the 90 degrees stated coverage in the horizontal plane (which appears to be closer to 60 degrees). I realize there are a lot of factors - but this is following all guidelines, in the corner, 7' 6" height, etc. Thanks.

    0

    26-09-2020 06:13:47

      C

      Hi @njarwala. Are you looking for tips in setting up a Gen 2 Motion Detector? You can check out [this](https://support.ring.com/hc/en-us/articles/360039498552-Ring-Alarm-Motion-Detector-Setup-and-Use) Help Center Article, which has a lot of great tips that should work just as well for the Gen 2 Motion Detector. Let me know if that's helpful for you! :)

      0

      28-09-2020 11:08:14

      N

      Thanks! Yes, I have reviewed that article. I think I may have a defective, or at least one that is not fully performing to spec. I was interested in the angles/distance that gen 2 is expected to cover, since the one I have is not even remotely covering the area that I expect. Also, from feedback on Amazon, etc., and probably in this forum, this appears to be a common issue with the gen 2 motion detector? I suspect pet related and other false triggers on gen 1 led to a reduced sensitivity on gen 2 which is now showing up as reduced coverage! In any event, I did call your customer service team and have a replacement motion detector in the mail. Thanks again!

      1

      28-09-2020 11:26:22

      U

      :heart_eyes:thanks [details="Summary"] This text will be hidden [/details]

      0

      31-08-2022 06:28:02

  • C

    0

    17-12-2020 07:30:49

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