Ring Video Doorbells

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After the Storm

After the storm, my doorbell no longer goes LIVE or records activity. If there's a powercut, will that effect the doorbell's wifi?

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24-10-2020 05:23:13

Responses (1)

  • T

    Hi @Bwana. If there was a strong storm, it is very possible that you'll need to reconnect your Doorbell to wifi. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) will have steps on how to do this. Once reconnected, your Doorbell should resume normal operation.

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    26-10-2020 15:49:24

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