The free trial for my Ring outdoor floodlight cam is about to expire, I already have a ring doorbell and the Ring Protect Plus plan for the home. How do I add the floodlight cam to that plan?
Hi @CyberborgUK. As long as the new device is at the same location that you have your Ring Protect Plus plan added to, it will automatically be covered after the trial ends. If you run into any problems or your device doesn’t appear to be covered, feel free to reach out to our support team directly at one of the numbers available here. They can take a better look and make sure you’re squared away. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.