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T
Accidentally setting off alarm
cs-support
ring-protect-plans

Hello! I subscribed to Ring's yearly monitoring service and have been for at least 3 or 4 years now. Originally, when my system sounded off accidentally because I failed to unarm it, I would get follow-up calls to check that my home situation was okay. I've had about 3 accidental alarms (including just yesterday) in the last 18 months that were not followed-up with a safety check phone-call and this makes me think I'm wasting my money! Has anyone else had this same issue? If so, how did you rectify it?

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20-11-2022 13:55:36

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