Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
B
Ability to reboot devices from app
device-settings
app-request

Occasionally, my stick up cam and spotlight cam have issues. The only way to fix it is to remove and replace the battery to restart the device. It would be more convenient if there was a reboot option in the app. I can't understand why this isn't already a feature. Thank you.

30816

0

292

20-03-2020 11:22:45

Responses (50)

  • B

    I'm using the apple version of the app. I don't have that option for the door bell, stickup camera, spotlight cam, floodlight cam.

    0

    14-07-2022 09:01:22

    • C

      Hi neighbors! You can now reboot your Ring Doorbell or Security Camera from the Ring app as long as it is still online and connected to the internet. You can read more in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). If you're experiencing any concerns with the performance of your Ring Doorbell or Security Camera, you can use this feature to reboot it from within the Ring app as a troubleshooting step. As with all new features, **this is on a slow rollout so you may not see the feature in your Ring app yet**. :)

      1

      14-07-2022 11:35:35

        P

        How does this work? I don't see this in the app. There is no reboot option.

        0

        10-08-2022 04:34:04

    • C

      Hi neighbors! You can now reboot your Ring Doorbell or Security Camera from the Ring app as long as it is still online and connected to the internet. You can read more in our Help Center Article [here ](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). If you’re experiencing any concerns with the performance of your Ring Doorbell or Security Camera, you can use this feature to reboot it from within the Ring app as a troubleshooting step. As with all new features, this is on a slow rollout so you may not see the feature in your Ring app yet. :slight_smile:

      0

      03-08-2022 04:37:17

      • C

        Hi neighbors! You can now reboot your Ring Doorbell or Security Camera from the Ring app as long as it is still online and connected to the internet. You can read more in our Help Center Article [here ](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). If you’re experiencing any concerns with the performance of your Ring Doorbell or Security Camera, you can use this feature to reboot it from within the Ring app as a troubleshooting step. As with all new features, this is on a slow rollout so you may not see the feature in your Ring app yet. :slight_smile:

        0

        03-08-2022 04:37:17

        • P

          Looks like RING removed the ability to reboot as I don't have that option. Under the tools it only has the following options: Test your wifi, troubleshoot notifications, ring system status, and device health report.

          0

          10-08-2022 04:23:33

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