Feature Request Board
Ability to reboot devices from app
Occasionally, my stick up cam and spotlight cam have issues. The only way to fix it is to remove and replace the battery to restart the device. It would be more convenient if there was a reboot option in the app. I can't understand why this isn't already a feature. Thank you.
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20-03-2020 11:22:45
Responses (55)
- B
The ring app should allow you to reboot the camera from the app. This would address some of the issues Ring cameras are having with mesh routers or at least provide relief.
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14-07-2022 08:28:04
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- B
So under device health I see no reboot. In device Settings I see no reboot. I don't see anything called device health settings. Can you provide more detail?
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14-07-2022 08:41:46
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- B
I'm using the apple version of the app. I don't have that option for the door bell, stickup camera, spotlight cam, floodlight cam.
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14-07-2022 09:01:22
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- C
Hi neighbors! You can now reboot your Ring Doorbell or Security Camera from the Ring app as long as it is still online and connected to the internet. You can read more in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). If you're experiencing any concerns with the performance of your Ring Doorbell or Security Camera, you can use this feature to reboot it from within the Ring app as a troubleshooting step. As with all new features, **this is on a slow rollout so you may not see the feature in your Ring app yet**. :)
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14-07-2022 11:35:35
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user17122
Agreed. Camera should be able to re-boot remotely. Currently you have to be home and connect to the Ring wifi. Impossible to do this at work or other locations outside home. Do other manufacturer's have this ability? If yes, I will seriously consider getting a different manfacturer's doorbell camera.
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11-07-2022 05:12:35
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