Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
B
Ability to reboot devices from app
device-settings
app-request

Occasionally, my stick up cam and spotlight cam have issues. The only way to fix it is to remove and replace the battery to restart the device. It would be more convenient if there was a reboot option in the app. I can't understand why this isn't already a feature. Thank you.

30802

0

292

20-03-2020 11:22:45

Responses (50)

  • L

    I was thinking about a restart option on the ring floodlight also.. Then this thought came into my head... If the device is not connected to Wi-Fi, how would we restart it from the app? I dunno...

    1

    01-11-2021 05:28:21

    • P

      Yes need this. I can turn lights on and off on my flood light cam but its not sending video. So i can communicate to do a reboot if it was available…

      0

      06-11-2021 07:52:25

      • T

        It would also be great to incorporate the ability to manually reconnect to Wi-fi remotely after the cameras disconnect for whatever reason. Currently when this happens, I have to take a 4-hour flight in order to push a button on the camera to reconnect to Wi-fi and a 4-hour flight home and which doesn’t feel particularly sensible to me. Might this be likely with a firmware update at some point?

        2

        07-11-2021 10:48:24

        • D

          YES! I have a floodlight that's wired into a soffit. To reboot it I have to either flip a breaker, get in the attic to disconnect the wire, or remove the camera from the junction box since I don't want a switch on it got security reasons. It's commonly in need of a reboot and I just ignore it until it starts behaving again.

          1

          19-11-2021 08:39:54

          • K

            This is a much needed feature, I have two rings located at my mothers home for her security one of the devices keeps dropping off the network it is imperative to able to try to bring these devices back online, as it stands I have 4 hour drive to reach her home, I’m buying a new ring door bell to replace the bad one. This will be the last time that happens as I will drop ring for another vender.

            1

            21-11-2021 03:36:08

            Didn't find an answer ?

            Log in or create your Ring account to post a question and join in the on the conversation.

            Most Helpful Members

            C

            Caitlyn_Ring

            1

            User
            Solution

            J

            Justin_Ring

            1

            User
            Solution

            U

            user_f39aec

            0

            User
            Solutions