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Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
B
Ability to reboot devices from app
device-settings
app-request

Occasionally, my stick up cam and spotlight cam have issues. The only way to fix it is to remove and replace the battery to restart the device. It would be more convenient if there was a reboot option in the app. I can't understand why this isn't already a feature. Thank you.

30784

0

292

20-03-2020 11:22:45

Responses (55)

  • R

    Still no reply from ring customer support.

    1

    01-09-2021 07:57:19

    • U

      This is really essential. I have a home on multi levels with concrete floors and a mesh network. The chimes tend to join a weak node if their nearest WiFi node is down, and then lock to that weak signal. A remote reboot feature would allow them to reconnect to the nearest mesh node. Or alternatively they could properly support mesh wifi?

      1

      31-10-2021 05:09:44

      • P

        There has to be a way in the year 2021 to reboot products via the app, I agree with all the other posts getting a ladder to reboot my ring floodlight cam pro that I bought for 280 euro from the fuse board can't be the only way, one simple button in the ring app would solve this, ring do you have this on your roadmap ? Thanks

        1

        01-11-2021 03:40:14

        • L

          I was thinking about a restart option on the ring floodlight also.. Then this thought came into my head... If the device is not connected to Wi-Fi, how would we restart it from the app? I dunno...

          1

          01-11-2021 05:28:21

          • P

            Yes need this. I can turn lights on and off on my flood light cam but its not sending video. So i can communicate to do a reboot if it was available…

            0

            06-11-2021 07:52:25

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