Smart Lighting
A19 bulb flicker
One of my three A19 smart bulbs has started to flicker when on at night. It’s only been 5 months of use for a couple of hours each night on a timed schedule. I’ve tried switching the bulb to another lamp and also tried to reset the bulb individually with no luck. Any other suggestions?
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30-09-2020 12:32:22
Responses (15)
- P
Hello, Yes I would like someone to e-mail me for further assistance. That would be great! Thank you.
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20-10-2020 12:02:39
JI’ve been in contact with Suzie, but I guess she’s out of the office. The flickering is worsening to the point where the bulbs will actually shut off for a few seconds at a time.
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26-10-2020 11:51:41
PYes, feel free to have a member contact me since nothing has helped with fixing the issue with the A19 bulb. I am also now starting to have slightly different flickering issues on my solar floodlight too.
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27-10-2020 11:26:21
PBeen two weeks now and no contact from support. Pretty bad customer support experience.
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08-11-2020 03:08:42
CHi @PeteGolian. Thanks for flagging that with us. we will reach out to our response team that is handling this. I apologize for the delay in this, and appreciate your patience. As we are a neighbor to neighbor support forum and not a direct line to support, I recommend following up with our support team directly if you still do not get an email contact about this so that it can be looked into further. There may have been an error with the email sent out to contact you, but I'll make sure our team follows up on this as soon as possible! :)
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09-11-2020 06:04:03
- R
I'm having the same issue.. It's in a non dimmable fixture n I tried reset n even removing it n re adding it.. No luck. What's next?
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06-04-2021 03:16:39
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- N
I’m also having the same issue for 2 days now. I had to remove the light, it wasn’t livable. I tried the bulb in another fixture, tried a reset, removed and reinstalled device on app and messed with the dimmer. The light fixture is a standard non-dimmable fixture. I’ve had this bulb for about 2 months, please help.
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08-04-2021 02:36:52
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- D
I have 6 A19 bulbs. One has started flickering constantly. I have tried all suggestions here, different lamp, it isn’t a dimmable or three-way lamp, quick reset, and removed from line up and reinstalled. No joy! I would love for customer service to contact me.
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09-05-2021 02:02:54
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CHi @DrMike. For assistance with this concern, you can reach out to our support team and they'll be able to look into this and help get it sorted for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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10-05-2021 07:02:59
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Jooks
I’ve had this issue pop up intermittently over the last several evenings. When mine are flickering, it continues throughout the brightness spectrum. I figured I’d post here for updates instead of climbing a ladder to attempt all the troubleshooting steps that don’t seem to be helping others experiencing this issue. Mine are connected to neither a dimmer nor three way switch.
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19-10-2020 02:00:32
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