60 day USA 30 day UK?
Can you explain why we have to pay the same in the UK for only half the storage time? Storage costs don't vary that much so why do you choose to only give half the time and yet charge roughly the same allowing for exchange rates?
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23-08-2020 08:13:23
Responses (1)
- R
You might be right but it's sad that in the last month none of the Ring "Community Managers" have felt able to provide an official answer.If Ring aren't going to participate fully in these forums then what is the point of having them?
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13-10-2020 11:13:42
ANothing to do with GDPR: everything to do with ripping people off. "Data protection rules do not apply if you install a camera on your own home for household purposes - for example, to protect it from burglary."- [https://www.gov.uk/data-protection-your-business/using-cctv](https://www.gov.uk/data-protection-your-business/using-cctv)
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13-10-2020 14:35:26
LSYes I totally agree, we should only be paying half the price for half the storage time! This is only fair. We are currently payng £25 per Ring device per annum and we have 2, totally £50 per annum which is quite costly to be honest for just half the storage time! Regards, Simon Cardiff
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25-11-2020 00:36:00
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DanHolloway
I beleive it is probably to do with the new GDPR that came in over Europe as companies are only allowed to keep CCTV footage for 30 days as a recording of someone is classed as their personal information and you have to right to have it removed from all records like you do with writen information about you and your details. Not sure completely but this could be why Ring can't hold that footage for more than 30 days.
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07-10-2020 18:53:46
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