2nd Generation Doorbell not connecting to Wifi

Hey there, neighbors. When a Video Doorbell falls offline the best thing to check first is wifi signal strength. Check out your device health in the Ring app to see what your RSSI reading shows. Please also check battery health, to see if charging your battery might help.

Once you’ve confirmed resources are adequate, please reconnect your Ring device by following the steps in this help center article. I hope this helps! :slight_smile: