My 2nd Gen doorbell has stopped connecting to WiFi and I cannot get it to reconnect. The WiFi is fine on all other devices like my ring camera and ring doorbell chime.
Same here and looking for some answers.
Hey there, neighbors. When a Video Doorbell falls offline the best thing to check first is wifi signal strength. Check out your device health in the Ring app to see what your RSSI reading shows. Please also check battery health, to see if charging your battery might help.
Once you’ve confirmed resources are adequate, please reconnect your Ring device by following the steps in this help center article. I hope this helps!