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L
2nd Gen keypad emergency button programming
ring-alarm
troubleshooting

I am new to the Ring game and am soon to leave practice more and enter live monitoring. How do you program the fire, police and ems buttons for use? Thanks in advance Dave

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03-12-2020 01:55:20

Responses (4)

  • T

    Hi @Landinofamily72. Great question. There is no need to program the one touch buttons. They are configured with the monitoring station to alert the proper authorities. Once you enter in Professional Monitoring, the one touch button will be activated and ready to use. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360042894911-Ring-Alarm-Keypad-2nd-gen-Lights-and-Buttons-Explained) has more information about the Gen 2 Keypad. I hope this information helps!

    0

    04-12-2020 06:01:51

    • T

      What if we are self monitoring? I'd like to program these buttons to dial specific numbers in a specific sequence. Is the Gen 2 keypad capable of that and if so, how do you do it?

      0

      10-05-2023 08:40:57

      • J

        Hi @TelComMan. No, it is not capable of what you are asking. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/c/products/feature-request-board/24). Feel free to add this and any future feature requests there. This will help us organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!

        0

        12-05-2023 05:15:11

        • S

          This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

          0

          11-06-2023 05:16:02

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