I have just tried - and failed - for the 28th time since late February to subscribe to a Basic Plan for my one camera.
I have tried 5 different credit and debit cards issued by 3 different banks on 2 different payment networks under 2 different names via website, app and automated phone tree. Every single one has failed every time.
Every time I have called Ring support, they have told me someone would call me back. No one has ever called me back. They extended my one-month trial once, and I never heard from the company again.
None of these cards has ever failed on any website, or at any merchant, but Ring.
All 3 banks have checked all 5 cards and say there is no evidence that Ring, or any Ring-associated entity, has ever tried to actually charge any of them, even once.
The charges aren’t being rejected by the card issuers – Ring’s payment processing system isn’t even trying to charge the cards in the first place.
I have a $200 brick over my garage door because the company can’t seem to take the $30 I so desperately want to pay it. And because they don’t accept Amazon Pay, or Apple Pay, or Google Pay, or PayPal, I can’t use any of those methods either.
Has anyone found any solution of any kind for this issue in the United States?