Responses (3)

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Eagle328

Should be +1 xxx-xxx-xxxx. I just turned mine off and back on to check. There is a single space between the +1 and phone number

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14-12-2019 12:00:32

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rajkedda

Thankyou. For some reason, 2 factor enablement via Ring app was not working. I deleted the app and reinstalled on my Android device. Enabled the 2FA on ring.com site. it seems to work very well for any site related to ring.com. When I launch the Ring app, enter my credentials and enter 2FA verification code, it comes back with a message something went wrong even though the all the information is correct. Not sure why it is failing to login on Android device only.

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15-12-2019 12:19:01

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rajkedda

Looks like there may have been issue with the Android app. There was an update today and it fixed. It is working without any issues.

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16-12-2019 23:28:41

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sim

I am very suspect of ring's 2-step verification. Ring is already painfully slow to open every time I get a notification, rendering its usefuleness to be very minimal, already, as it is! Suffice it to say I'm a very unsatisfied customer. So if I sign into two-step will that delay it even further, making it totally useless to see who ever is at my front door, making me go to email or text and then get a code and sign in again before I see who's there??? Please Ring people I know you read all these things let us know about this. There's gotta be a better way. Lots of probs with your product, I'd like to see it work better.

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20-12-2019 09:12:20

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Eagle328

You only need to do it once when you sign into your app. It takes me 2 seconds. I get a text quickly that on my phone tap to copy the number and paste it in. And I'm done. Unless you remove the app you don't need to do it again.

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20-12-2019 10:50:24

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user8964
my phone number is not recognized and shows invalid
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12-04-2022 22:47:35
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