2 day sale lie?

So I went to add a sale item to my cart and the price changed. It’s a 2 day sale and the sale is still going on but the item went off sale as I was about to order it?

The item was even in my cart.

Hello @Rick330 ,

There’s a possibility you encountered some sort of strange “glitch” during the ordering of your ‘on sale’ item. I’m pretty sure if you call Ring directly, they can take your order at the sale price, once you explain what happened.

To telephone Ring for assistance:


Unfortunately, due to the Covid-19, their available hours have been changed also:



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