General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
G
$2.00 of Protect Credit to your account
cs-support
ring-protect-plans
billing
In September 2022, I received an email from ring stating " On September 2, 2022, we added **$2.00** of Protect Credit to your account." I now have been notified that my annual bill is coming due, but RING did NOT give me the credit. Is this typical of RING to lead you on with the credit, but not apply it? I have the original email.
288 •
0 •
0 •
07-07-2023 03:08:03
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @gtowsley. You will need to contact our support team regarding any Ring Protect credit. The Ring Community is a public forum, so we do not have access to account or billing information. Please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
07-07-2023 03:38:25
•