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1st ring chime
My chime 1st gen is completely dead it worked fine, I unplugged it for a while while we moved home but when I plugged it in again ... nothing, I’ve tried everything I can think of but it’s still dead/ frozen . Any ideas ?
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22-10-2020 06:45:52
Responses (1)
- C
Hi @DADXBLX, happy to chime in here. I'd definitely recommend contacting our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a closer look and determine if your Chime needs to be replaced under its [warranty](https://shop.ring.
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26-10-2020 19:36:29
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Tom_Ring
Hi @DADXBLX. Have you tried resetting the Chime? You can do this buy holding the reset button for 20 seconds, then release. After one minute, you can [reconnect](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) it to wifi. Even if the light on the Chime doesn't appear right away, go through the process of reconnecting as if it is lit up correctly. If successful, the Chime will do a quick update and the light will restore. I hope this helps!
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23-10-2020 17:13:53
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