1800 number is busy. Or they hang up on you

The short version , my files will not delete in History , no matter how many times we try .
Rebooted the phone, rebooted the AP , tried using the online computer . Files still won’t remove.

Soooo we call the 1800-656-1918 number, which gives a busy signal .

When it is Not busy , it will rings 6 times then hang up on you.

Completely unacceptable .

Oh and your online support chat is broken as well ( blank popup box ) .

What did you guys break ?

Hi @Dr.Katz. On June 13, 2023, we did have an issue with our system that caused multiple system failures. This has been resolved. This information can be found here. If you are still having the same concerns, please let us know.

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