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DK
1800 number is busy. Or they hang up on you
account-settings
troubleshooting

The short version , my files will not delete in History , no matter how many times we try . Rebooted the phone, rebooted the AP , tried using the online computer . Files still won't remove. Soooo we call the 1800-656-1918 number, which gives a busy signal . When it is Not busy , it will rings 6 times then hang up on you. Completely unacceptable . Oh and your online support chat is broken as well ( blank popup box ) . What did you guys break ?

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13-06-2023 07:32:06

Responses (2)

  • J

    Hi @Dr.Katz. On June 13, 2023, we did have an issue with our system that caused multiple system failures. This has been resolved. This information can be found [here](https://status.ring.com/). If you are still having the same concerns, please let us know.

    0

    14-06-2023 05:35:17

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      14-07-2023 05:35:34

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