Smart Lighting

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T
Smart lightbulb

I bought a smart lightbulb off of Amazon (prime days) and there is no PIN. I can’t find it anywhere. Anyone else have this problem? Any advice?

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15-10-2020 01:11:22

Responses (1)

  • C

    Hi @tkeef. What part of the setup process are you currently at in the Ring App? If you're not able to get the setup completed, I'd recommend contacting our support team directly so they can help you get this taken care of. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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    15-10-2020 16:20:24

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