Hi @Nenna2002. You can try resetting your Ring Bridge by holding down the reset button for at least 20 seconds. If you're not able to get it set back up in the Ring App after that, would you mind reaching out tour support team for further help? You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to look into this more closely and help you get everything up and running. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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23-10-2020 04:56:57
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Caitlyn_Ring
Hi @Nenna2002. You can try resetting your Ring Bridge by holding down the reset button for at least 20 seconds. If you're not able to get it set back up in the Ring App after that, would you mind reaching out tour support team for further help? You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to look into this more closely and help you get everything up and running. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
0
23-10-2020 04:56:57
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