G
Ring bridge offline on 1 or 2 devices
troubleshooting
bridge
I have the ring bridge for the solar step lights I added a second android device to access them but the second device shows bridge and lights offline while my primary device shows online and fully functional. Any ideas?
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08-02-2024 01:19:45
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Caitlyn_Ring
Hi @Goodmanjl531. Make sure the Ring app is fully updated on both Android devices, and ensure you’re signed into the correct Ring account. If you have a VPN one either of the Android devices, make sure it is turned off when using the Ring app.
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19-02-2024 05:31:39
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