Responses (2)

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  Tom_Ring

  Hi @user26517. It usually 7-10 business days for a return to be received, and depending on your bank, another few days for your refund to process. If its been more than 2 weeks, and you have received a refund for your device, you can contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  16-06-2023 05:08:44

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  U

  user26517

  Sorry, I was not clear. This was a return of exchanged item. Tech support sent me a warrenty replacement and I returned the bad one. I would like to verify they received it. The tracking number shows delivered but I would think Ring would send a notification of their own.

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  16-06-2023 06:54:28

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  Tom_Ring

  Hi @user26517. If the item shows as delivered, then rest assured, we have received it. The only way to verify this would be to contact our support team.

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  19-06-2023 08:37:46

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  19-07-2023 08:37:53

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