Ring Intercom: continuous buzzing
Hi there!I just installed my Ring Intercom. It's a great piece of equipment and instructions were clear.However, I do hear a continuous and annoying buzzing on both the Ring app and the building intercom, once I answer the call.But... If I pickup the handset itself, the buzzing goes away and I can talk over the Ring app nicely. So I guess there's some kind of sound feedback/bad wiring going on.Any ideas about where to start?Thanks!
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01-05-2023 19:27:03
Responses (2)
- T
Thanks @Justin_Ring. I've been through those articles... couldn't find a solution. I'm not even able to find the cable schema for the Ring Intercom, so I can do some testing myself. I need to know the wiring schema for speaker/mic/ground.Anyway, I reached out to your support team and they're helping me. Let's cross fingers!
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03-05-2023 18:53:08
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Justin_Ring
Hi @Traste. We have some [articles](https://support.ring.com/hc/en-us/sections/4417082373780-Ring-Intercom) regarding the Ring Intercom that I suggest going over to see if they help. If not, reach out to our [support team](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support) dedicated specifically to the Ring Intercom for further assistance.
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02-05-2023 17:39:02
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