Ring Intercom and Videx 3171 Speaker Feedback
Hi AllReceived the intercom a couple of days ago which was great given it was not supposed to launch until the 1st.Setup was really straightforward however I have an issue I just cannot solve.I have a Videx 7131 intercom in my apartment which requires the B wiring and two wires into "L" & "-" which was straight forward. Checked and rechecked connections and all good to go.Started the setup and the intercom connected no problem, went outside to "dial" my apartment but when I tapped the app to say I had dialled (could hear my buzzer going off) but then just got a high pitched loud hum from the speaker. Tried numerous times and even with other 3171 derivatives just in case but the same.Decided to hit I could hear the voice and re-entered my call and the door unlocked.So I now have a system I can unlock the door with, and through Alexa, however I cannot hear or talk to anyone other than hear a loud hum from the outside speaker.Any ideas or help really appreciated.Can send photos or video if it helps
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29-10-2022 14:50:09
Responses (11)
- NU
Just a suggestion - add the intercom tag so that your post has better visibility on this site.
•1
29-10-2022 16:43:24
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- NU
Also, are you sure you mean Videx 7131 and not Videx 3171?[This site](https://intercomsrus.com/finder/#V) has details (photos, pin outs) of various Videx handsets.
•1
29-10-2022 16:46:51
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- D
Can I confirm with you that you have the unlock door button from within the app?I have the 3171 p and I do not hear what you describe. The only loud high pitched hum I hear is when outside the main entrance and when the door unlocks. It goes off after a min or so or when I end the call on the app. It sounds in mine like feedback? Everything else works though (except the app unlock button)David
•0
02-11-2022 10:36:50
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Heych
Send pictures of the wiring
1
29-10-2022 15:54:37
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