U
No access to my ring door bell and chime
app-settings
battery-video-doorbell
app-request
I can't view my door bell and chime in the app.I attempted to subscribe since the free access ended but instead I have not being able to view the door bell or chime. Everything has wiped off but I can still see my account information in the app but nothing else. I have tried to call the number but it says calls are not connected to the number. What can do I do now?
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11-12-2024 11:25:41
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Tom_Ring
Hi @user_dbab31. First, verify that you are on the correct Location. You can do this by tapping the name of your Location at the top of your Ring app. Next, you can login on Ring.com and manage your Ring Home plan under the plans tab. Let me know if this helps.
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12-12-2024 13:31:26
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