user_d7b7a0
Ring doorbell keeps falling offline
I have to unplug and plug in then reset the WiFi for my ring doorbell continuously. It works for a couple of minutes then goes straight back offline again
38 •
3 •
0 •
13-04-2025 07:50:49
Responses (2)
- U
This sounds normal. Doorbells don't stay online to conserve power. They sleep, and wake when they sense movement or the button is pressed. Hence in the settings there is a range of options such as how often snapshots are taken and its impact on battery life. This is the same whether battery or mains powered. Rather than keep trying to keep it connected, concentrate on if it senses what you need it to sense via the options in the app.
•0
14-04-2025 07:03:58
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @user_d7b7a0. This Help Center page has other steps you can try for your concern. https://ring.com/support/articles/uii72/fixing-offline-devices. If you have tried the steps mentioned in the article and are still having the same concern, give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true
0
14-04-2025 09:08:25
•