Ring Video Doorbells

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Ring 2 not working

Ring gen 2 stopped working today this morning working fine but stopped working at 13:20 this afternoon looked on app and says healthy device battery more than half full also tried to reset the ring but won't let me do that either

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11-12-2020 18:29:37

Responses (1)

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    Hi @Pontymillers86. What seems to be the issue with your Ring Video Doorbell Gen 2? If it is Live View related, this Community Article [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821) has some great tips and tricks. I would also check the RSSI in the Device Health section of your app. If it is -50 or below, you could be experiencing network issues. I hope this information helps!

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    14-12-2020 21:13:41

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