U
Refund request
cs-support
I wasn’t expecting an annual subscription to be taken without notice and I’m no longer in possession of a ring doorbell. Yet I’ve had an annual subscription debited from my bank account. Is there an easier way to speak with an actual advisor
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28-04-2025 06:16:37
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Caitlyn_Ring
Hi @user_e7fb0a. Ring Home plans are either billed monthly or annually, depending on what you chose at the time you subscribed. You can cancel your plan at any time at Ring.com by following these steps https://ring.com/support/articles/0p7eu/Cancel-Ring-Subscription-Plan. When you cancel your plan, you'll receive a prorated refund for any remaining time.
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29-04-2025 08:44:05
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