B
Motion zones
battery-video-doorbell
troubleshooting
I have had a problem with my new doorbell. It was an upgrade to a newer one. But the newer one keeps detecting cars and pedestrians. I have changed the motion zone to literally outside my front door but it does nothing. I’m being very frustrated as I’m receiving tens of notifications an hour. I only want to know if they come into our property.
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20-05-2024 01:31:19
Responses (1)
- B
Smart alerts is on and motion sensitivity is the lowest it can be.
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22-05-2024 06:42:22
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Justin_Ring
Hi @baileysqueen. I would also recommend checking to make sure you have enabled Smart Alerts and setting it up to detect and record people only. You also want to lower your Motion Sensitivity. I hope this helps.
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21-05-2024 06:06:57
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