Have to keep bluetooth off on phone to make ring doorbell work

Question

Hi I have now found out I have to keep my Bluetooth off to make the doorbell work correctly on my phone Samsung S20+, is there a way round this as need Bluetooth to connect my watch. This is strange that Bluetooth needs to be off to allow talk clearer through the ring doorbell.

Dewberd · Answer

I'm having the same problem and I just got a SamsungS20. What is the fix?

user81502 · Answer

Since a recent update the same is happening to me when someone rings the doorbell, I don’t hear it. But alerts for movement do come through . The only way I can actually hear the changes in tone on settings is when I disable Bluetooth. OnePlus Nord 2

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Have to keep bluetooth off on phone to make ring doorbell work

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